Plan Your Visit

The following items are prohibited:

• Bags that do not meet our bag policy (must be no larger than 12” x 6” x 12”)
• Outside food or drinks
• Weapons of any kind
• Chairs or Blankets of any kind  
• Strollers
• Umbrellas
• Alcohol
• Illegal drugs/substances
• Glass containers
• Cans
• Hard-sided/large coolers
• Laser pointers
• Animals (except service animals)
• Fireworks
• Personal video cameras, Go-Pros, selfie sticks, drones, or masks
• Professional audio, video, or audio recording equipment (including detachable lenses, tripods, zooms, or commercial-use rigs)  
• Unsealed liquids or gels of any kind
• Jewelry or clothing that could inflict harm (Metal Spikes, Chains, Etc.) 

Bags no larger than 12” x 6” x 12”. All bags will be searched prior to entry. Bags designated for family or medical use are permitted with additional search. 

Professional cameras and cameras with detachable lenses are prohibited.

Disposable, point and shoot, and digital cameras are allowed.

We are located in the Deer District of Milwaukee, WI. Our address is 1051 N. Vel R. Phillips Avenue Milwaukee, WI 53203. Click here for additional directions.

Downtown Milwaukee has plenty of parking options! General admission parking is available for pre-purchase for select events only. If an event has parking available for advance purchase, a parking upgrade will be listed under the show here.

Here are a few parking structures in close proximity to the venue:

Highland Parking Structure
1030 N 6th St
Milwaukee, WI 53203

5th Street Parking Structure
1215 N. Fifth St
Milwaukee, WI 53203

Our box office is open during the following hours:
Wednesdays – 12pm to 4pm
Fridays – 2pm to 6pm
Show Days – 2 hours prior to doors

All transactions at the box office will be credit or debit card only; no cash will be accepted. There is a flat service fee of $5 per ticket for purchases at the box office. Taxes apply.

All points of sale will only accept credit, debit, or mobile pay (such as Apple Pay or Google Pay). Cash-to-card conversion will be available at our coat check inside the venue. 

The venue does NOT allow camping or tailgating on venue property.

Yes, coat check is available for purchase the night of the show. To purchase, please visit our coat check once inside.

Landmark Credit Union Live has a no re-entry policy. Make sure you don't leave the venue unless you don't plan on coming back!

The use of tobacco products in any form, including smokeless tobacco, electronic cigarettes (e-cigs), or vaping devices, is prohibited inside Landmark Credit Union Live and on Deer District property. Guests who choose to exit the venue during an event to smoke will not be allowed to re-enter without a new, unscanned ticket, unless otherwise advertised by management.

For those seeking a premium concert experience, Landmark Credit Union Live offers luxury suites and VIP boxes, plus exclusive access to The Vinyl Room, a 1970s Japanese Kissa-inspired lounge for premium ticket holders. For more information, get in contact here.

Yes, you can book our event venue for your next corporate event, private concert, social gathering, wedding, reception, fundraiser, and more. For more information or to book your event, please reach out by email landmarkcreditunionlivehelp@livenation.com or phone (414) 410-4000.

Do you have a love for live music and want to work in a fun atmosphere? Join our Landmark Credit Union Live team! You can now browse our available positions here and apply online today.

Our food & beverage positions are managed by Levy. You can find more info and apply here.

If you had so much fun that you lost something during your time with us, please contact our office for more information by calling (414) 410-4000 or emailing LandmarkCreditUnionLiveHelp@LiveNation.com.

If a purchase you made during your visit to Landmark Credit Union Live, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.

If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at 414.410.4000 or LandmarkCreditUnionLiveHelp@LiveNation.com. We'll be happy to investigate and help resolve the issue.

To help us review your request as quickly as possible, please include:

• A brief description of the issue, the date of your visit, and copy of your receipt, if available.

A member of our team will review your inquiry and may ask for additional information.

VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.

If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.

VIP details are not sent by the venue.If your event is within 24 hours and you still haven't received your VIP email, please contact the official VIP provider. 

Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.

Located on the North East side of the venue, our box office is open during the following hours:
Wednesdays – 12pm to 4pm
Fridays – 2pm to 6pm
Show Days – 2 hours prior to doors

Outside of those times, you will need to purchase tickets at landmarkculive.com.

All transactions at the box office will be credit or debit card only; no cash will be accepted. There is a flat service fee of $5 per ticket for purchases at the box office. Taxes apply.

Most events in the Landmark Credit Union Live offer limited reserved seating in the balcony and General Admission standing room on the main floor.  GA tickets guarantee access to standing room on the first floor. The PIT area is first come, first served until capacity is reached.

Please refer to the event page for seating options by event.

Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages. 

All guests ages 3 and older need a ticket for entry. Please provide ear protection for children. 

All ticket sales are final. Tickets will only be refunded if an event is canceled. Show times and support acts are subject to change without notice. In the event that a show is canceled, refunds are available at the point of purchase. For online purchases, refunds will be issued automatically to the card on which the tickets were purchased. 

Tickets are not transferable. The original ticket purchaser must go back to the original point of purchase to make the change. If you are a radio contest winner, a guest of someone in the band, or a VIP client, please touch base with your original point of contact, and they will get in touch with us to make any changes on your behalf. 

You can reach our Box Office by email landmarkcreditunionlivehelp@livenation.com or by phone (414) 410-4000.

If you need help with your concert tickets from Live Nation or Ticketmaster, there are two ways to contact Ticketing Support. 

Submit Via Request Form.

Submit your request here. A member of the Ticketing Support team will review your request and get back to you directly.

Ticketing Support can assist with:

• Purchasing tickets

• Finding tickets in your account

• Mobile ticket or barcode issues

• Ticket transfers

• Ticket resale

• Refunds

• Exchanges

• Presale codes

• Account access and login issues

• Accessible and companion tickets

• Upgrade inquiries

• Order and payment issues

Call For Immediate Assistance:

Call 800-653-8000 to speak with a Ticketing Support representative. If you’ve already made a purchase, please have your order # and purchaser information available.

For questions about ticket upgrades, availability, pricing, or exchanges, please contact the Box Office at LandmarkCreditUnionLiveHelp@LiveNation.com or 414.410.4000